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What does a Professional Pet Sitter do?
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Why should I use your services, when I might be able to get a friend, neighbor or relative to do it?
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What are the advantages for my pet?
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What are the advantages for me?
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How do I become a client? What is your registration process?
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What areas do you service?
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What kind of animals do you care for?
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What are your hours of operation?
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Is it affordable for me to hire a professional pet sitter?
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How much does a visit cost? What are payment terms?
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Do you offer any type of guarantee?
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Are you bonded and insured?
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Will I get the same pet caregiver each time?
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How far in advance should I book service?
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What is your holiday schedule?
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How many visits a day do you provide for pets?
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How long is each visit?
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Do pet sitters just take care of pets while people are out of town?
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I frequently need service with less than 24 hours notice. Can you accommodate my needs?
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What times will you visit?
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What can I do to help my pet sitter take the best care of my pets?
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How do I prepare my home and pets for a pet sitting service?
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Can I hire my sitter directly without calling the office?
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Is my personal information kept confidential?
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How much notice do you need for a cancellation?
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Do you administer medication to pets?
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What do you do in case of an emergency?
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Can we contact you while we are away? Or will you contact us?
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How will I know my sitter has completed the assignments?
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What is the Referral ‘Gift’ Program and how does it apply?
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Why do you need two copies of our key?
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Do I have to leave a copy of my key on file with you? What do you do with my key if it is on file?
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Do you accept outdoor cats or dogs with access to kitty or doggie doors?
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My cat only needs to be visited every other day. Why do you require at least one visit per day for cats?
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Will you just let my dog outside to potty with no fenced yard or tie-out? He just does his business and comes right back in.
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How am I billed and when is it due?
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Do I have to have another appointment and fill out another service agreement every time I leave town?
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Can I combine my pets with other pets from friends/family?
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Do you accept aggressive pets?
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I'm going out of town for 2 months. Do you provide long-term overnight sitting?
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May I offer a gratuity to my pet sitter?
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What if my property or pet is damaged while I am gone?
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How do I get my key back when I return from my trip?
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What precautions do you take in hiring staff?
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My pet has a special diet, are you able to assist with their dietary needs?