In order to provide the best, safest and most consistent service to you and your pets, we do have some policies in place. You can find many of them on our FAQ page in the format of questions and answers. And if you still have a question, please do not hesitate to ask.
But yes it is true that we will always have your dog on a leash with the exception of being in a fenced-in dog park. It is for the protection of your dog and others who may be in the area.
And it is also true that we require all pets be up to date in their vaccinations.
You will see though that we are very accomodating and able to meet most of your requests even on short notice. We are committed to providing superior customer service, attention to detail, maintaining the health and safety of your pet, and letting you have peace of mind when your pet is in our care.